Privacy Policy

Last Updated: March 31, 2025

Introduction

ZMP Detail(ZACK MCGRATH LTD) ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect and process the following data about you:

  • Information you give us: This includes information you provide when filling in forms on our website (e.g., contact form), corresponding with us by phone, email, or otherwise. This may include your name, email address, phone number, vehicle details (make, model, registration), and service requirements.
  • Information about your visit: We may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Information about your service: Details related to the specific detailing, coating, PPF, or paint correction services provided to you, including dates, locations (for mobile services), and specifics of the job.
  • Cookies: Our website may use cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. (You should have a separate Cookie Policy if you use more than basic functional cookies).

How We Use Your Information

We use information held about you in the following ways:

  • To provide you with information, quotes, products, and services that you request from us.
  • To carry out our obligations arising from any contracts entered into between you and us (e.g., scheduling and performing detailing services).
  • To communicate with you regarding your booking, service, or inquiries.
  • To notify you about changes to our service.
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with selected third parties including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you (e.g., external service partners like alloy wheel refurbishment, payment processors).
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of ZMP Detail(ZACK MCGRATH LTD), our customers, or others.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever fully secure or error-free.

Your Rights

Under data protection law (including UK GDPR), you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.

Cookies

Our website currently does not use cookies.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].